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Frequently Asked Questions

Q: When will new Beasts / clans / team modes be added?

A: We’re working on them! Stay tuned!

Q: Why am I getting matched with players with way higher/lower fans number compared to me?

A: Currently, we match players with others ~450 above or below your fans number. We currently don't have enough players for a closer match, but as we gain more and more players at full launch, we will definitely be changing this! You can help us by inviting your friends to the game. :)

Q: I experience lag or internet connectivity issues within the game even though I have a great connection. What is happening?

A: We're trying to optimize our servers to reduce lag so that this won't happen as often. :) Clearing your cache and restarting the game often solves the problem! In the meantime, please continue to play with the most stable, good internet connection you have access to.

Q: I found a hacker! How can I report them?

A: We want to make sure the game is fair for everyone! We will not tolerate any hackers, and they are banned as soon as they’re found. Please send a screenshot or video (if possible) to support@v2g.io, and we will look into their account immediately.

Q: How can I change my username?

A: Currently, there is no way for you to change your username. If you have a blank name, however, please email support@v2g.io with your desired name, and we will look into the issue for you.

Q: Why can’t I brawl or open chests?
A: Beast Brawlers is optimized for Android 5.0 and above. If you are using an older version of Android, please check to see if you are able to update your OS. Please also make sure you have updated your app to the latest version!

Q: When is the game coming to iOS?
A: Really soon, we hope! Subscribe to our newsletter to get notified when it’s available.

Q: When is the game fully launching?

A: We’re still working on optimizing the core game and testing new features and content before we plan to fully launch the game. But we’re aiming for later this year!

Q: I found a bug! What do I do?

A: Please send a detailed description of the bug, along with any screenshots or video you have! This will help us a lot! Please note that Beast Brawlers is optimized for Android 5.0 and above.

Q: I have an idea for a Beast! How can I let the devs know?
A: We love hearing from you! Please feel free to email support@v2g.io, and we will add your idea to our growing list of potential Beasts!

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